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The Science of Cultural Transformation
Our methodology is grounded in:
- Cognitive Behavioural Science: Understanding how beliefs and attitudes translate into behaviours
- Organisational Psychology: Applying research on how groups and systems change
- Adult Learning Theory: Using proven methods for professional skill development
- Implementation Science: Ensuring new practices are successfully adopted
This research-based foundation ensures that our training programs deliver measurable results rather than just temporary inspiration.
Our Facilitators
Our diverse team of facilitators brings:
- Advanced degrees in relevant fields (organisational psychology, intercultural communication, diversity studies)
- Minimum 10+ years of professional experience in cross-cultural environments
- Industry-specific expertise across sectors (healthcare, technology, finance, manufacturing)
- Multilingual capabilities
- Lived experience navigating diverse cultural contexts
This combination of academic knowledge, professional experience, and personal background allows our facilitators to connect authentically with participants while delivering expert content.
Dr. Su-Ann Tan
Founder, Chief Education Officer
Dr. Su-Ann Tan is a strategic leader and cross-cultural specialist with a proven track record in driving large-scale initiatives that foster inclusion, belonging, and international collaboration. With a PhD in Intercultural Communication and Cross-Cultural Psychology, her doctoral research specifically focused on international student adaptation, and she has over 20 years of experience in international education management, strategic partnerships, and cross-cultural training. This unique combination of scholarly expertise and practical knowledge allows her to address a critical market need—enhancing international student adaptation and success.
As the founder of Dr Culture Shift, Su-Ann delivers research-driven solutions to help institutions and professionals navigate cultural transitions with clarity and impact. She has designed and led capacity-building programs across Southeast Asia, delivering training in cultural capability and intercultural communication to diverse audiences, including professionals from industry, government, and the health sector, alongside higher education academic and administrative staff and students.
Su-Ann is an casual academic at The University of Queensland where she teaches intercultural communication. She previously held key leadership roles at Go8 institutions, including as Director of the Southeast Asia Liaison Office for The Australian National University (ANU) at the Australian High Commission in Singapore and Director of Outreach and Communication at the ANU Coral Bell School of Asia Pacific Affairs. She has served as Regional Manager for International Student Recruitment at both UQ and ANU, driving recruitment strategies across key markets.
Mr Mark Monteagle BSoSC MGPP
Chief Development Officer
Mark Monteagle is a trusted leader who believes success across cultures begins with confidence, connection, and the right support. He brings significant experience with the Australian Government, having held various roles within the Refugee, Citizenship, and Multicultural Programs and International Policy Division. With extensive experience working across diverse communities and years spent living and travelling across Southeast Asia, he has earned a reputation for building trust, navigating challenges with clarity, and creating environments where people feel respected and understood.
At Dr Culture Shift, Mark’s leadership is driven by a passion for helping people grow. His first-hand experience adapting to new cultures allows him to bridge perspectives and support individuals and organizations through change. His steady, people-first approach ensures cultural transitions become smoother, more empowering, and ultimately, more rewarding.