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Cultural Competency Training
Transform Your Organisation Through Expert Cultural Competency Training
In today’s global business environment, organisations with diverse workforces and international client bases face unique challenges. Our cultural competency training programs are designed specifically for businesses with diverse workforces, helping your team navigate cultural differences with confidence and skill.
What Is Cultural Competency Training?
Clients often ask: what is cultural competency training and how does it benefit my business? Cultural competency training is a structured educational program that equips employees with the knowledge, skills, and awareness to effectively interact with people from different cultural backgrounds. It goes beyond basic diversity awareness to develop practical skills for navigating cross-cultural interactions in professional settings.
For private sector organisations operating in multicultural environments, cultural competency training is no longer optional—it’s essential for business success. Effective cultural competency training helps organisations build stronger relationships with international clients and create more cohesive internal teams.
The Business Cost of Cultural Misunderstandings
Without proper cultural competency, businesses face significant challenges:
- Communication breakdowns leading to project delays and errors
- Lost business opportunities due to cultural missteps
- Higher employee turnover in diverse teams
- Reduced productivity from unresolved cultural tensions
- Potential legal issues from unintentional discrimination
- Damaged reputation in global markets
A study by the Society for Human Resource Management found that cultural misunderstandings cost businesses an estimated 4% of annual revenue—a figure that rises to 10% for organisations with significant international operations.
Our Cultural Competency Training Solutions
Our flagship cultural competency course includes practical exercises for real-world application, designed to transform how your organisation approaches cultural differences. Each cultural competency course is tailored to your industry’s specific challenges, ensuring relevant and immediately applicable learning.
Diversity and Inclusion training
In an increasingly diverse global marketplace, organisations that excel at inclusion gain significant competitive advantages. Our DEI training programs help private sector businesses create workplaces where all employees can thrive, driving innovation and business results.
Our DEI Training Solutions
The Business Case for DEI Training
The Business Case for DEI Training
The Business Case for DEI Training
Organisations with strong DEI practices outperform their competitors:
- Companies with above-average diversity produce 19% higher innovation revenue
- Inclusive teams make better decisions up to 87% of the time
- Diverse management teams deliver 35% better financial results
- Inclusive workplaces see 22% lower turnover rates
Our comprehensive DEI training complements cultural competency initiatives by addressing systemic barriers to inclusion while developing specific skills for managing diverse teams.
Core Program Components
The Business Case for DEI Training
The Business Case for DEI Training
We offer customised DEI training programs that address the unique challenges facing your organisation:
- Foundational DEI Concepts: Building shared understanding of key terminology and frameworks
- Unconscious Bias Recognition: Identifying and mitigating hidden biases in decision-making
- Inclusive Leadership: Developing leadership capabilities for managing diverse teams
- Inclusive Policies & Practices: Reviewing and enhancing organisational systems
- Measurement & Accountability: Establishing metrics for ongoing DEI progress
Delivery Methods
The Business Case for DEI Training
Our Approach to DEI Training
We provide a range of customisable delivery methods:
- Executive Briefings: Condensed sessions for leadership teams
- Manager Workshops: Practical tools for inclusive team management
- All-Staff Training: Building organisation-wide awareness and skills
- Train-the-Trainer: Developing internal DEI champions
- Digital Learning: Self-paced modules for remote or distributed teams
Our Approach to DEI Training
Our Approach to DEI Training
Our Approach to DEI Training
Our methodology is based on adult learning principles and organisational change research:
- Assessment: Analysing current state through surveys, focus groups, and data analysis
- Customisation: Tailoring content to your industry, challenges, and goals
- Engagement: Using interactive methods that promote reflection and dialogue
- Application: Focusing on practical tools and real-world scenarios
- Integration: Connecting DEI principles to business processes and decisions
- Sustainability: Building internal capacity for ongoing DEI work
This systematic approach ensures that DEI training creates lasting change rather than just checking a compliance box.
Our Expert Team
Our Approach to DEI Training
Our Expert Team
Our DEI facilitators bring diverse backgrounds and extensive experience:
- Certified diversity professionals with advanced degrees in relevant fields
- Experience working across multiple industries and organisational types
- Demonstrated success implementing DEI initiatives in complex organisations
- Ability to navigate sensitive topics with both empathy and accountability
This combination of expertise and practical experience allows our team to address the unique DEI challenges facing your organisation.
Many organisations combine DEI training with cultural competency programs for maximum impact. While our cultural competency training focuses on cross-cultural interactions, our DEI training addresses broader structural and systemic aspects of creating an inclusive workplace.